We have just launched a dashboard widget to track bounced emails sent to guests. This identifies emails that were not delivered, providing the opportunity for alternate communication to the guest.
The Following Types of Emails are Tracked
- Triggers sent to guests
- Emails sent from the Communications Tab of the Guest Control Panel
- Emails sent from the Invoice screen
- Payment Request emails
- Digital Signature Request emails
The Following Types of Emails are not Tracked
- Inquiry responses
- Triggers sent to Employees
- Triggers sent to Owners
- CC and BCC fields in any email
A full explanation of this feature and instructions for configuring this widget on the Lodgix dashboard can be found here: Lodgix Bounced Email Log