7 10, 2019

Visual Rates / Rules Tape is coming! Housekeeping View and App have Launched!

By |2019-10-07T13:19:02+00:00October 7th, 2019|New Features|0 Comments

As promised,  coming off of a very long, very large infrastructure update cycle, we’ve moved on to some more visible improvements to Lodgix.

Housekeeping Enhancements have Launched!

This is a great improvement to Lodgix.   We are still working on additional tweaks and fixing user reported bugs, however the overlay and app themselves are working great.

Please take some time to learn more about the new functionality:

http://support.lodgix.com/en/articles/3323797-housekeeping-overlay-app-version-1-0
http://support.lodgix.com/en/articles/3317440-housekeeping-report

Visual Rates / Rules Tape is Coming!

Dynamic pricing is coming to Lodgix.  The technology as a whole has been present on Airbnb for some time and there are manY 3rd party companies out there now that offer alogorithms that will dynamically adjust rates and rules.   Some PMs like the functionality, others don’t.   At present, Lodgix does not have an easy way to quickly update rates and rules for a property.   For those using our seasonality templates, it’s not horribly difficult, however it would proably still require a series of steps.

For example, let’s stay you wanted to change the rates to $150 per night for October 12 and 13 due to slow bookings for that period.  There is an existing rate period setup for Oct 1 thru 30 for $200.0 per night.  Here is how you would change the rates currently:

  1. open the seasonality template.
  2. edit the Oct 1 thru 30 rate period,  shorten it to Oct 1 to 11.
  3. create a new rate period for Oct 12-13.
  4. create another rate period for October 14 thru 30.
  5. Apply to all properties assigned to the template.

If not using our seasonality templates, the steps above would have to be done for each property.  Not fun and time consuming.

How will the new visual rates tape work?

  1. Open the tape
  2. select properties, select dates
  3. click change for Oct 12, enter $150, confirm
  4. click changes for Oct 12, enter $150, confirm

That’s it!  all properties are updated, all channels are distributed with the updated rates.

Here is a quick video showing the new interface.   If all testing goes well,  we hope to soft launch this itnerface in 5 to 10 business days.

29 08, 2019

Hurricane Dorian – Why Travel Insurance is so important for coastal property managers.

By |2019-08-29T13:59:18+00:00August 29th, 2019|News|0 Comments

I am still surprised at how many coastal property managers allow guest refunds for stays that have to be cancelled due to named storms.   In North Carolina, whenever I’ve booked a vacation rental on the coast, the property management company always recommended the purchase of travel insurance.   They let me know at every stage of the booking that I would not be getting my money back in the event of a tropical storm or hurricane.   My only course of recourse would travel insurance and they highly suggested I purchase it – especially if my travel was during hurricane season.

As a guest,  that did not bother me.  I can understand why a business cannot allow mother nature to interrupt their cash flow.   Imagine having to refund all of those guests stays, especially during a busy Labor Day travel season, because of a hurricane.  Yikes, what a mess.

Travel insurance isn’t that expensive and it provides a lot more than just protection from named storms.  It protects against cancellation due to job loss, sickness and a death in the family.  It protects not only your vacation rental accommodations, but flight costs too, as well as costs associated with lost luggage.

Here is a list of some of the items travel insurance typically covers:

If your property manager isn’t offering travel insurance or effectively mandating it by not offering refunds under any condition, then consider purchasing travel insurance on your own. Lodgix has a travel insurance partner that is reputable and makes issuance super easy, just visit:

https://lodgix.pablow.io/

Happy travels!

 

25 07, 2019

New Fee Assignment Report

By |2019-07-25T18:42:37+00:00July 25th, 2019|New Features|0 Comments

Fees created in Lodgix can be assigned to multiple properties, and multiple fees can be assigned to each property. For subscribers with larger numbers of properties it can become difficult to track which fees are assigned to which properties. Fees assigned to each property can be viewed within the property setup screens, but each property must be viewed individually.

To address this, today we added a new Fee Assignment Report, which can be accessed on the page within Lodgix where fees are assigned to properties.

The report clearly charts which fees are assigned to which properties, allowing you to see all of your fee assignments from a single report. No more navigating from property to property to view fees!

This should be a huge timesaver when working with fee assignments, especially for our larger subscribers!

13 05, 2019

Housekeeping Update On The Way

By |2019-05-13T18:30:10+00:00May 13th, 2019|New Features|0 Comments

…this is probably a bit premature, however it does get me excited as it begins to address a shortcoming in Lodgix that’s been present for almost a decade.   That’s right a decade, since our inception. 🙂

While Lodgix has some pretty snazzy housekeeping and arrival reports, as well as Employee logins, and automated SMS and email triggers.   We don’t have:

  • any way to assign invoices to Housekeepers;
  • any way for a Housekeeper to update the status of a property (clean, dirty, inspection, etc..), view Housekeeping notes, etc.;
  • a Housekeeping app, designed only for mobile phones, that a Housekeeper can use in the field to easily update the property status and communicate with Lodgix.  Also the app should display assigned work orders, as well as allow work orders to be opened / edited and closed;
  • a visual way for the host / property manager to see (and edit) the current clean status of a property;

So coding has started, won’t know how long this will take for a couple more weeks.  Currently researching interfaces that perform well on a phone!

Fingers crossed!