18 09, 2018

New Multi Property Booking Calendar Preview

By |2018-09-18T21:46:12+00:00September 18th, 2018|New Features|0 Comments

Hello All!

Our new multi-property booking calendars are getting oh so close to launch.   Our current calendars were great…7 years ago.  However today they are getting stale and with mobile devices now being so widespread, it’s more important than ever that our calendars reflect the times.

Rather than simply reskinning them, we opted to recode them from scratch.   This allowed us to drastically improve the load times for accounts with many properties and many reservations.   As Lodgix grows, our core customer is changing as well.  As such,  all of our new interfaces and functionality are coded to make them as simple as possible when used by property managers with 50+ properties.

I’ve recorded a small video. It’s actually 9 minutes long.   I encourage you to check it out.  I expect we should have the new calendars on the production server within 10 days, at that time I will be able to embed the actual calendar for blog visitors to hack at.

5 09, 2018

HomeAway Import Now Supports Reservations and Reviews

By |2018-09-05T20:52:37+00:00September 5th, 2018|New Features|0 Comments

 

Setting up new properties in Lodgix has never been easier – at least for HomeAway customers.  Last year we coded the ability for a property manager to import inventory setup on HomeAway  / VRBO into Lodgix.

This feature can save a bunch of time, as the alternative would be to manually copy and paste all marketing and amenity data into Lodgix – FOR EVERY PROPERTY.  Yuck.   No one cares to do that.  Initially, the HomeAway import was limited to property data only.   Not any more.

Today Lodgix can also import all existing HomeAway reservations and reviews into Lodgix.   Most property managers wish to integrate to HomeAway.   Integrating to HomeAway wipes out all property and reservation data on HomeAway and overwrites that data with data from Lodgix.  Thus before the integration can begin, all property data must be present on Lodgix so it can be sync’d back to HomeAway to update and / or  create listings.

Reservation data needs to either be imported into Lodgix via ical and then turned into a reservation (old way) or better yet, imported into Lodgix from HomeAway (new way).   Once all HomeAway reservations are present in Lodgix,   the integration to HomeAway can be done and then all listings on HomeAway will be sync’d with Lodgix and all future reservations taken on HomeAway will be pushed into Lodgix.   Reservations taken on Lodgix (or other channels) will sync with HomeAway and block those dates on the HomeAway calendar.

Additionally, Lodgix can now import your existing HomeAway / VRBO reviews, which will make populating your existing wordpress site, super easy.

19 06, 2018

Ignore Minimum Night Rule – New Option

By |2018-06-19T15:26:19+00:00June 19th, 2018|New Features|0 Comments

There will be times where, for example, a property manager has a 7 night minimum rule in place.   Then, for whatever reason, a booking is allowed that creates a period of days that are <7 nights that are book ended by two reservations.   At that point, the 7 night rule is not possible to be enforced.

Lodgix has offered an option since our inception to “ignore the minimum night rule and allow guest to book online.”

 

 

 

This is a property specific setting.

The limitation when offering to ignore the minimum night rule has historically been that all bookings will then be allowed.  So even though the 7 night rule cannot be enforced and even though the property manager might like to fill those dates, they may not want to fill those dates with all one night rentals.

To help with that, we’ve introduced a more granular setting that can be applied:

 

 

This setting allows a floor to be set so in those events where a rule cannot be met, further restrictions can be set to allow bookings that are “at least” X of nights.   Many simply don’t have the resources to allow for a one night or two night booking, so for those customers this setting should be quite helpful!

 

17 04, 2018

New Feature – Bounced Email Log

By |2018-04-17T18:54:35+00:00April 17th, 2018|New Features|0 Comments

We have just launched a dashboard widget to track bounced emails sent to guests. This identifies emails that were not delivered, providing the opportunity for alternate communication to the guest.

The Following Types of Emails are Tracked

  • Triggers sent to guests
  • Emails sent from the Communications Tab of the Guest Control Panel
  • Emails sent from the Invoice screen
  • Payment Request emails
  • Digital Signature Request emails

The Following Types of Emails are not Tracked

  • Inquiry responses
  • Triggers sent to Employees
  • Triggers sent to Owners
  • CC and BCC fields in any email

A full explanation of this feature and instructions for configuring this widget on the Lodgix dashboard can be found here: Lodgix Bounced Email Log

18 01, 2018

Updates coming to Lodgix

By |2018-01-18T03:05:11+00:00January 18th, 2018|New Features, News|0 Comments

..so it’s been awhile since our last update, sorry about that.    Let’s review where we are at.

The single property calendar relaunch is done, but yet’s it’s not.

While I’ve been happy with the concept, the actual implementation needed tweaking and more flexibility.   What I am seeing come out of this last round of tweaks looks good, but we’ll see.  Once I am happy with design, it will go live.

Discount and coupon code functionality will relaunch on Monday, January 22, 2018.

There are two primary reasons for the relaunch.   The primary reason was that today discounts and coupon codes are a universal setting.   It is not currently possible to have different length of stay pricing for various properties.  It is also not currently possible to assign unique promo codes to individual properties.  All of that will change on Monday

Additionally, the discounts and coupon codes interface will be retired and that functionality will be rolled into the interface where taxes / fees / services and deposits are currently setup:

For those integrated to HomeAway, the additional discount flexibility will also allow Length of Stay pricing that can vary by property.

SMS Messaging for Guests, Employees and Owners

Should launch early next week.   There will be a new field for “SMS Phone” that will appear in every owner, guest and employee account.  Guests will be asked if they wish to receive text notifications from you during the online booking process.

We currently offer SMS notifications for the primary subscriber to receive new booking notifications as well as SMS notifications to the subscriber when payment requests are completed.