Lodgix has expanded its AI Assistant capabilities across every major messaging channel, making it easier than ever to deliver fast, accurate, and professional responses to your guests. Whether you’re managing inquiries from Airbnb, VRBO, Booking.com, or direct email, your communication tools just got a whole lot more powerful. Read on to see what’s new and how these updates can save you time while delighting your guests.

AI Assistant Now Works Across All Your Channels

Your AI Assistant can now respond to guest messages from every major platform, so no inquiry falls through the cracks — no matter where it comes from.

Managing guest communication across multiple booking platforms can be overwhelming. The Lodgix AI Assistant has been expanded to handle messages from Airbnb, VRBO, Booking.com, email, and more — all from one place. This means your guests receive timely, helpful responses regardless of where they booked.

To ensure the quality and accuracy of every reply, the AI Assistant includes built-in hallucination detection, which automatically verifies responses against your actual property data before anything is sent. You can trust that your guests are always getting information that reflects reality, not assumptions.

The AI is also designed to be thoughtful in its timing. Rather than rushing to reply after a single message, it waits to consider the full context of a guest’s inquiry before responding — resulting in more relevant, useful answers that reduce back-and-forth.

When communicating through third-party platforms like Airbnb or VRBO, the AI automatically respects each platform’s guidelines by omitting links, pricing details, and contact information from its responses. And behind the scenes, dedicated data lookups power the AI’s ability to accurately answer a wide range of guest questions, from property amenities to local policies.

What’s New at a Glance

• AI Assistant now responds to messages from Airbnb, VRBO, Booking.com, email, and more
• Hallucination detection verifies AI responses against real property data before sending
• AI waits for full guest context before replying to improve response relevance
• Third-party channel responses automatically omit links, pricing, and contact details
• Dedicated data lookups power accurate answers to a wide variety of guest questions

We’re continually investing in tools that help you work smarter, not harder. These AI Assistant upgrades are just one part of our ongoing commitment to making Lodgix the most capable and intuitive vacation rental management platform available. As always, we’d love to hear your feedback — reach out to our support team or share your thoughts through the Lodgix community. Happy hosting!