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So far Brent Kleinheksel has created 153 blog entries.

Changes to Airbnb Booking Lead Time

After some review we’ve discovered that Airbnb calculates booking lead time differently than Lodgix and other companies.

Airbnb calculates backwards from 11:59 PM on the day the guest intends to check in, in the timezone of the listing. For example, if you set the Booking Lead Time to 3 hours, a guest can make a reservation for same day arrival until 9 PM. Supported values are 0-24, 48, 72, and 168.

We encourage you to review the Booking Lead Time setting for Airbnb which can be found here:

https://www.lodgix.com/system/partners/airbnb/

If your check-in time is 3pm, and you wish to not receive any last minute bookings after noon on the day of arrival, then your booking lead time would need to be set to 12 hours.

Lodgix and other channels calculate booking lead time from whatever check-in time is set for the property, whereas Airbnb calculates booking lead time from 11:59pm.

 

 

By |2020-10-29T15:52:28+00:00October 29th, 2020|News|0 Comments

Other Updates…

…in addition to the assigning bed types to bedrooms feature that was outlined in our last blog post, the team has been hard at work on several initiatives:

  • Version 2.0 of the Lodgix WordPress Plugin.   The video below gives a brief overview of where we are with that. Probably a later September launch.
  • Conversion of the Work Orders system to mobile friendly interfaces.   This should launch by 2nd week of September.
  • Horizontal scrolling on the multi calendar tape.  In final phases of testing.  Possible launch by 2nd week of September.
  • Support for custom cancellation policies on VRBO.   Possible mid September launch.
  • Entirely new REST API.   This feature is much anticipated and will allow Lodgix to feature a completely open architecture.   Beta publication and testing should begin September 4th!

Lots of resources are currently being put towards updating the mobile experience for guests and for Lodgix users, as well as making the application more developer friendly.    It’s a large application with many moving parts, so it’s important that we step back from time to time to assure that the product is adapting with the times.  In light of that, we really hope to spend considerable time in 4Q 2020 implementing a new mobile friendly dashboard, while also updating our invoicing and trigger systems.  Those three systems are in dire need of a refresh!

By |2020-08-31T19:04:02+00:00August 31st, 2020|New Features, News|0 Comments

Guest Credits and Much More!

Guest Credits

On Monday, June 29th, 2020, we will launch a new system for the issuance, tracking and redemption of a guest credit.  Unlike a coupon code, a guest credit is issued only in lieu of issuing a refund for a canceled reservation.

A guest credit can be redeemed by the guest online or manually by the property manager.

Guest credits were created in response to the large numbers of cancellations that occurred as a result of COVID.   When used with a properly structured cancellation policy, guest credits can preserve cash flow and reservations by giving the guest the opportunity to rebook in the future in lieu of issuing a refund.

Documentation can be found here:

https://support.lodgix.com/en/articles/4120665-guest-credits

Calendar Tape and Booking Calendar – Support for Finger Scroll

All tests seem to indicate we should be able to bring back finger / drag’n’drop scroll.  For mobile and touch screen devices having an ability to finger scroll through availability, would be amazing!  If successful, we will also be doing some design tweaks to really improve the mobile experience and allowing drag and drop scrolling as was possible in the old calendar tape.  Fingers crossed!  We will know in early July if we can make this happen for you or not.

Property Management User Interfaces Relaunched

Try ’em out on mobile, huge improvement!

Plugin 2.0

We are in the active testing phase!  However I think this project will be delayed until August due to some developer vacations and some additional enhancements / performance issues that need to be resolved.

By |2020-08-31T17:30:45+00:00June 26th, 2020|New Features|0 Comments

Exciting Updates are Underway

Building a web-based software product is a continuous, intensive process.  Lodgix launched over 12 years ago!  Wow.   During that time, pretty much every competitor that was around then has folded,  a few were sold or retired and others rebranded (which is the online equivalent of putting lipstick on a pig).    There are a few that remain, and they show their age.   Web-based software is tough.  You think you can do it with a small team, but the reality is that interfaces and technologies change and they change quickly.  Consumer preferences change. Industries change.  No shortage of challenges!  So, it’s a constant battle between spending time updating frameworks, UIs, partner APIs, infrastructure and the need for new functionality.  Many, if not most, small web-based companies are not up for that challenge and eventually the product gets dated and the cost and time required to update is too much, and the product sorts of fades into obscurity.  Very common.

Lodgix on the other hand is now on our 4th framework update, and it’s an exciting one.  With each new interface launch, the interfaces are faster and offer a ton of additional mobile functionality.  We are finally in a position with our new team members to tackle the oldest of interfaces…with only invoicing and triggers left to update.  Lots of great updates, faster interfaces for larger accounts and a gradual, but great improvement to the mobile experience.

So what is in store for the near term?

  1. WordPress plugin 2.0 is under active development and it will be great.   Mapping, favorites, quoting, new themes, etc..   Beta testers will get a taste of it in late June to early July.  It will be a much needed improvement and super exciting.
  2. Calendar tape and booking calendar improvements.  We’ve already made incredible performance improvements over the past month which has allowed us to launch vertical infinite scroll.  Additional optimizations are underway to allow for horizontal finger scroll on mobile devices.  Should be very cool and be a dramatic improvement when using the booking calendar (and calendar tape) on mobile devices.
  3. Guest credits.  This is a new feature which came about as a result of the large number of cancellations due to COVID.  To preserve cash flow many of you simply offered a credit to the guest to be used against a future stay.   However there really isn’t any way of doing that in Lodgix.  This new feature will allow for the issuance of a guest credit at the time of cancellation, email it to the guest (optionally), report on all credits (issued, outstanding, redeemed) and allow the guest to use the credit within the online booking process, much like a coupon code.
By |2020-06-04T18:27:40+00:00June 4th, 2020|New Features, News|0 Comments

WordPress Plugin Changes are Underway

We recently hired a new WordPress developer. This is great news and will allow us some time to grow and expand the functionality and design of our WordPress plugin. The initial changes will be small, but we will soon pick up speed and move to implementing mapping, inline quoting, favorites, etc..

The first small batch of updates were done this week.

  • New “Grid ” inventory display option, which is an update to the now named “Grid Classic” option. The Grid display option increases the image size, adds some image overlay options and incorporates some icons into the display.
Grid
Grid
Grid
Grid Classic
Grid Classic
By |2020-04-17T16:07:14+00:00April 17th, 2020|New Features|0 Comments
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