We’ve added a bit of new flexibility to the triggers interface. It is now possible to NOT send trigger communications depending on the source of the booking. This is directly related to our new Airbnb integration which will be launching soon. Airbnb collects the guest payments and remits the host payments to property manager within 24 hours of guest arrival. Most property managers require monies to be paid before arrival and have specific triggers that go out to guests alerting guest of those pending payments.
Most property managers will not want unnecessary communications reaching a guest as that will only serve to cause guest confusion. This is true for other channel nuances as well. Now it is possible to choose NOT to send various triggers based upon the channel, which should make life just a little bit easier for some.