If the guest does not sign the rental agreement online (or if you have disabled that feature), the only other option is to request the signature manually. Manual Signature Request Icon Wherever that icon appears within Lodgix, you must click on it to send a manual digital signature request. You cannot create an email response […]
Requesting a Digital Signature Manually Read More »
Lodgix can now sync your Lodgix calendar data with your listings on FlipKey & TripAdvisor using our iCal feed. Locate the Lodgix iCal Feed Click on the Settings > Marketing Partners > Review Offers menu item within Lodgix. Find your property Cut the .ics (iCalendar) feed URL provided for that property, you will need to
Calendar Sync for FlipKey & TripAdvisor Read More »
Lodgix requires specific permission to “send emails on your behalf”. This requires the Lodgix subscriber to configure their SPF (Sender Policy Framework) records for their domain and make a change within the important settings area of Lodgix. Once complete, Lodgix can send emails on your behalf and emails delivered from Lodgix to your guests will
Email Deliverability Read More »
Previously the online booking request confirmation that is sent to a guest has been a system template and has not been editable. But as of today, you can now edit your template to say whatever you want! Like other templates, you have available a full range of merge tags to customize what is sent
New Email Response Template for Online Booking Confirmations Read More »
Spent most of the week tweaking and testing the new Digital Signatures Module that (fingers crossed) should finally be launched next week. We overcame some User Interface and API obstacles this week and are well on our way to the last phase of testing. Digital signatures will be an optional, additional monthly fee module. Some
Great Progress on Digital Signatures This Week! Read More »
For those of you who want to push availability data to sites like Airbnb or Google Calendars, we now publish an iCal feed for all properties. The feeds can be found under Settings > Marketing Partners > Review Offers under the “iCalendar” Tab. http://www.lodgix.com/system/marketing_partners/ To use the iCal feed with your Airbnb: In your Airbnb
iCal Feed Now Available for All Properties Read More »
Previously, Lodgix deployed a simple algorithm to determine which properties to [autosuggest] for inquiries on properties that are not available. [autosuggest] is a merge tag that can be used in automated responses to suggest other similar properties that ARE available for the same dates in the original inquiry. For must property managers the Lodgix alogorithm
Inquiry Management – [autosuggest] Merge Tag Update Read More »
Located within Lodgix under Inquiries > Configuration Options (disabled by default) This setting pertains to web inquiries ONLY, phone inquiries are exempt. Some property managers wonder why many times when they respond to an inquiry they never hear back. Maybe the guest never got the response, maybe they accidentally deleted the response from their inbox
Inquiry Management – Automated No Response Followup Read More »
