Ignore Minimum Night Rule – New Option

There will be times where, for example, a property manager has a 7 night minimum rule in place.   Then, for whatever reason, a booking is allowed that creates a period of days that are <7 nights that are book ended by two reservations.   At that point, the 7 night rule is not possible to be enforced.

Lodgix has offered an option since our inception to “ignore the minimum night rule and allow guest to book online.”

 

 

 

This is a property specific setting.

The limitation when offering to ignore the minimum night rule has historically been that all bookings will then be allowed.  So even though the 7 night rule cannot be enforced and even though the property manager might like to fill those dates, they may not want to fill those dates with all one night rentals.

To help with that, we’ve introduced a more granular setting that can be applied:

 

 

This setting allows a floor to be set so in those events where a rule cannot be met, further restrictions can be set to allow bookings that are “at least” X of nights.   Many simply don’t have the resources to allow for a one night or two night booking, so for those customers this setting should be quite helpful!

 

By | 2018-06-19T15:26:19+00:00 June 19th, 2018|New Features|0 Comments

New Feature – Bounced Email Log

We have just launched a dashboard widget to track bounced emails sent to guests. This identifies emails that were not delivered, providing the opportunity for alternate communication to the guest.

The Following Types of Emails are Tracked

  • Triggers sent to guests
  • Emails sent from the Communications Tab of the Guest Control Panel
  • Emails sent from the Invoice screen
  • Payment Request emails
  • Digital Signature Request emails

The Following Types of Emails are not Tracked

  • Inquiry responses
  • Triggers sent to Employees
  • Triggers sent to Owners
  • CC and BCC fields in any email

A full explanation of this feature and instructions for configuring this widget on the Lodgix dashboard can be found here: Lodgix Bounced Email Log

By | 2018-04-17T18:54:35+00:00 April 17th, 2018|New Features|0 Comments

Updates coming to Lodgix

..so it’s been awhile since our last update, sorry about that.    Let’s review where we are at.

The single property calendar relaunch is done, but yet’s it’s not.

While I’ve been happy with the concept, the actual implementation needed tweaking and more flexibility.   What I am seeing come out of this last round of tweaks looks good, but we’ll see.  Once I am happy with design, it will go live.

Discount and coupon code functionality will relaunch on Monday, January 22, 2018.

There are two primary reasons for the relaunch.   The primary reason was that today discounts and coupon codes are a universal setting.   It is not currently possible to have different length of stay pricing for various properties.  It is also not currently possible to assign unique promo codes to individual properties.  All of that will change on Monday

Additionally, the discounts and coupon codes interface will be retired and that functionality will be rolled into the interface where taxes / fees / services and deposits are currently setup:

For those integrated to HomeAway, the additional discount flexibility will also allow Length of Stay pricing that can vary by property.

SMS Messaging for Guests, Employees and Owners

Should launch early next week.   There will be a new field for “SMS Phone” that will appear in every owner, guest and employee account.  Guests will be asked if they wish to receive text notifications from you during the online booking process.

We currently offer SMS notifications for the primary subscriber to receive new booking notifications as well as SMS notifications to the subscriber when payment requests are completed.

 

By | 2018-01-18T03:05:11+00:00 January 18th, 2018|New Features, News|0 Comments

Single Property Calendar Design Update

Progress has been a bit slow, as we decided to recode the calendar completely, rather than modifying our existing code.

To refresh your memory, our existing single property calendar looks and functions like this:

Our new sine property calendar, which is still under development, currently looks and functions like this:

The advantages are many:

  1. Optimized and coded to work very well on mobile devices.
  2. Quoting will be displayed within the calendar, eliminating the popup window and tooltips.
  3. Additional rules like arrival and departure day rules are displayed and enforced within the calendar.
  4. Extensive flexibility to match color scheme to your website.
  5. Will incorporate ability to display last minute and length of stay discounts within the interface.

Overall, it should be a real nice improvement and function much better across all browsers and platforms than our current calendar.

Once the single property calendar is complete and launched, we will move on to the multi property calendar, which is also in dire need of some great design improvements!

By | 2017-11-30T18:14:57+00:00 November 7th, 2017|New Features|0 Comments

New Calendar Designs Are Coming Soon!

The channels have really kept us busy the last 4 or 5 months with all of their changes.   It’s been time consuming trying to keep up with all the changes at HomeAway while concurrently coding a new integration to Airbnb and then keeping up with all of their changes.   Not really a pattern we wish to replicate.   Even more frustrating is that most of the changes don’t benefit Lodgix customers at all, they are simply changes meant to line the pockets of HomeAway – all in the name of providing a “more consistent guest booking experience”.   Sigh.

However we have finally started work on recoding our booking calendars and calendar tape to provide a more modern / current design for our subscribers.   I am quite confidant the changes will be welcomed.    Screenshots of the prototypes will be provided in the next 7 to 14 days!

Thanks for your patience!

By | 2017-10-05T14:11:13+00:00 October 5th, 2017|New Features|0 Comments