New Feature – Bounced Email Log

We have just launched a dashboard widget to track bounced emails sent to guests. This identifies emails that were not delivered, providing the opportunity for alternate communication to the guest.

The Following Types of Emails are Tracked

  • Triggers sent to guests
  • Emails sent from the Communications Tab of the Guest Control Panel
  • Emails sent from the Invoice screen
  • Payment Request emails
  • Digital Signature Request emails

The Following Types of Emails are not Tracked

  • Inquiry responses
  • Triggers sent to Employees
  • Triggers sent to Owners
  • CC and BCC fields in any email

A full explanation of this feature and instructions for configuring this widget on the Lodgix dashboard can be found here: Lodgix Bounced Email Log

By |2018-04-17T18:54:35+00:00April 17th, 2018|New Features|0 Comments

HTML Coming Soon to Trigger Emails

A subscriber recently brought it to my attention that even though the email response templates allow HTML, when an email response is appended to a trigger email, the formatting is lost because the Trigger emails don’t have an editor. Not really sure how we overlooked that, but steps are being taken to correct that in the next few days.

Additionally all editors and merge tag formatting will be sync’d across the application to assure consistency. The end result will be a more configurable, consistent experience across the application.

trigger-email-body

By |2013-04-04T17:22:40+00:00April 4th, 2013|New Features|2 Comments
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