Brent Kleinheksel

Invoicing and Guest Reservations

Many times throughout the week I encounter customers that are not using best practices when it comes to guest reservations and invoicing. As a vacation rental owner myself, I cannot fathom how a vacation rental business owner can manage their business effectively if they aren’t accurately recording the payments and refunds associated with each …

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How to Move Guests Between Properties

Moving guests between properties is relatively easy. However the method varies depending on whether you are moving a guest between rooms within a roomtype (common for b&bs, boutique hotels, condotels, etc.) or whether you are moving guests from one single unit to another single unit (cottages, homes, condos, etc.). The methods are different for each …

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