Pros: Easy to use and full featured software. Customer support and web site building was timely and very well done. Cons: None really yet. Overall: Great product and very well priced for the features. I am working with the developer all the time to update and add more services which has always been done in a timely manner with full communication all the time which is a real plus for me as I have had issues with this in the past. I would readily recommend this product.
Alexander Alexiou, Owner - Island Real Estate
Fits the needs of small but growing company perfectly
Pros: There are literally too many features to list, all of which work seamlessly with each other. Some of the ones that have helped us the most: 1)autoresponding to inquiries (even automatically suggesting comparable properties when the inquiry is for a booked property) 2) building a trackable database of all inquiries and guests 3) sending emails based on specific triggers 4) alerting housekeepers to checkins and checkouts 5) Online booking--no more paypal invoices! No more paypal period!!! Literally get bookings while you sleep, click 3 buttons, and the reservation is accepted, the guest credit card is charged and a confirmation email is sent out (and the email is property specific) Money in the bank! 6) Highly customizable, from discounts, to coupon codes, to custom variables like lockbox codes 7) Simplifies all finances, accounting, tax reporting, allows analysis of your business based on occupancy rate, revenue per unit, etc. so you truly understand and can grow your business. Cons: Really none. There are ongoing improvements to every aspect of the software based on client feedback. Overall: This is the most well thought-out product I've ever purchased. It has every option you could possibly want, and has contributed to our significant growth in the few months we've been using it. The company is incredibly responsive to suggestions and customer service is top notch. It's clear they have an in-depth understanding of the needs of small- to mid-sized vacation rental businesses. They're a true partner and want you to succeed so they do, too. My advice is to buy this software from the moment you enter the vr business rather than fumbling around with different payment methods (paypal, squareup, etc), trying to keep track of inquiries, lying awake at night worried about double-bookings, forgetting to enter a reservation on your calendar and having someone show up unexpectedly, making sure you collect the balance due from guests prior to arrival, properly accounting for taxes, etc.The amount of time and effort to successfully do that without this software is overwhelming.
James Hock, CEO - The Home Collection
Tried a couple – subscribed to Lodgix.com
Pros: - Customer Services: Soon after registering for my free 30 day trial, the President of the company jumped in and started helping me configure the app. to fit me specific needs (pricing model, etc..). I was surprised, impressed and thankful! He was obviously engaged and willing to spend the time necessary to ensure I was successful with his solution. I knew then that I would be able to pick up the phone or e-mail to get a question answered, quickly. - GUI: Seems to be the most up-to-date one in my price range. - Price: STRONG value. - Intuitive: Obviously, you have to move through various screens to manage different aspects of the application and customer information ¿¿¿ however, all in all pretty easy navigation. - Functionality: everything ¿¿¿ and then some ¿¿¿ that I need. Cons: There is a learning curve. However, I got through it with some quick responses from tech support. Overall: Yes - I have and will continue to recommend this product. It's a lot of value for $19.95 per month. I also like the fact that I don't feel like any old customer. Being in the technology business I hear a lot about partnering. However, I had never really experienced it until I started working with Lodgix.com. even though this is a micro business - it is my business and it is important to me. it's good to know I have a "partner" i can reach out to for help in this area. Additionally, I think the leaders of Lodgix,.com have built - and will continue to build - their business on their genuine commitment to help VR owners be successful - rather than building a business on sales - which frankly, I see too much of in today's ultra competitive business environment. Lastly, I am not a relative of one of the owners. Just found these folks through and internet search on Google less than 30 days ago. As a matter I have not even paid them yet
Dave Savard, Owner - LuxuryInBreckenridge.com
Splendid system with a very good pricing options
Pros: Easily implementable and takes no time to be up and running. Has very flexible pricing options which helps a lot to get started . You can set your prices in a various ways (days /weeks /months) which is very important in the apartment rental business. Triggers option lets you automate the most tedious but important parts in the communication with employees and customers. Cons: Can't think of anything. Overall: Definitely will recommend to property owners who value their time and the the time of their customers
Georgi Zanev - City Style Apartments LLC
When only the BEST will do!
Pros: My "real job" requires me to be available 24x7, so I knew I needed a system that could automate everything in VRBO business the way *I* wanted it automated and this system is it!! I tried a few others but I knew they weren't for me when I was still trying to learn them three days later. With the Lodgix system I was up and running within a day because the system is *super intuitive* and just that easy to use. I think the one of the best testaments to the system is every time I ask myself "I wonder if I could have the system do X" and it can. Like others I enjoy: 1) Waking up in the morning to bookings that occurred over night while I slept. 2) Reading emails from my staff confirming job assignments that were automatically assigned by the system based on bookings. 3) Being able to handle all credit card transactions within the same system. Finally, I have been able to achieve a 70% occupancy rate through mid 2014 with no effort since Lodgix does all the work! Cons: Not a one! Overall: When only the best will do - get Lodgix, there is simply nothing better! Vendor Response by Lodgix.com Hi John, thanks for the kind words. It's been great working with you over the past couple months. I think you'll be quite pleased when we get into the some of the fun social media stuff in the latter part of this year. We'll be putting out some neat tools for Facebook and Twitter to bring those important marketing vehicles into Lodgix to allow for easy updating, booking and automation using Lodgix. Thanks again!
John Cummings, Owner - Home in the Hawthorne