Brent Kleinheksel

AI Updates

AI is Everywhere The speed at which  Artificial intelligence is being rolled out is quite something.  I rarely find myself using Google Search anymore, mostly now I use Grok.com.  For example, I needed a quick image to highlight this post and I didn’t want to search through a bunch of images I could license, insteak […]

AI Updates Read More »

Improvements to the Property Management Module are Underway!

Owner Statement Generation Currently owner statements have some limitations that we we will be addressing in a March 2025 release. Statements are not generated to the screen, the only options are to generate a PDF or an Excel file. The act of generating a PDF causes a download to your PC.  The process is relatively

Improvements to the Property Management Module are Underway! Read More »

January 2025 Update

Custom Cancellation Policies In an effort to support property managers who manage properties in multiple locations, we’ve gone ahead and coded the ability to define different cancellation policies PER PROPERTY. Current Way of Doing Things Previously, there was only the ability to enter a description of your cancellation policy within the Settings > Important Settings.  

January 2025 Update Read More »

Fall 2023 Updates

There have been some super enhancements to the Lodgix system since our last mid-August update: 1) Automated payment processing is now live (optional) for all accounts.  We’ve further expanded the functionality by also automating the processing of pre-authorization / pre-authorization holds. 2) Phase 1 of the Unified Inbox has launched for all subscribers.  This functionality

Fall 2023 Updates Read More »

New VRBO 1/2% Fee Effective Nov 1, 2021

Due to recent VRBO cost cutting initiatives, we are implementing a 1/2% fee on all NEW VRBO reservations originating on or after November 1, 2021. Most property managers simply pass this fee on to the guest using a rate multiplier which can be setup within the VRBO integration page here: https://www.lodgix.com/system/partners/homeaway/ Here is a screenshot of

New VRBO 1/2% Fee Effective Nov 1, 2021 Read More »

v2.0 Lodgix Vacation Rental WordPress Plugin Soft Launch is Underway!

Over the past eight weeks, we’ve been actively installing and testing v2.0 of the Lodgix WordPress plugin on various webhosts,  themes and page builders.   At the same time,  development has been making the necessary improvements to deliver the type of performance, functionality and features required of a robust vacation rental website. To view a running

v2.0 Lodgix Vacation Rental WordPress Plugin Soft Launch is Underway! Read More »

New Lodgix Header Goes Live on Monday January 27th

[fusion_builder_container hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” overlay_color=”” video_preview_image=”” border_size=”6″ border_color=”” border_style=”solid” padding_top=”” padding_bottom=”” padding_left=”” padding_right=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” border_position=”all” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”small-visibility,medium-visibility,large-visibility”

New Lodgix Header Goes Live on Monday January 27th Read More »

Visual Rates Tape & Housekeeping App are Coming!

As promised,  coming off of a very long, very large infrastructure update cycle, we’ve moved on to some more visible improvements to Lodgix. Housekeeping Enhancements have Launched! This is a great improvement to Lodgix.   We are still working on additional tweaks and fixing user reported bugs, however the overlay and app themselves are working great.

Visual Rates Tape & Housekeeping App are Coming! Read More »

Hurricane Dorian – Why Travel Insurance is so important for coastal property managers.

I am still surprised at how many coastal property managers allow guest refunds for stays that have to be cancelled due to named storms.   In North Carolina, whenever I’ve booked a vacation rental on the coast, the property management company always recommended the purchase of travel insurance.   They let me know at every stage of

Hurricane Dorian – Why Travel Insurance is so important for coastal property managers. Read More »

Some Updates

[fusion_builder_container hundred_percent=”no” equal_height_columns=”no” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” class=”” id=”” background_color=”” background_image=”” background_position=”center center” background_repeat=”no-repeat” fade=”no” background_parallax=”none” parallax_speed=”0.3″ video_mp4=”” video_webm=”” video_ogv=”” video_url=”” video_aspect_ratio=”16:9″ video_loop=”yes” video_mute=”yes” overlay_color=”” video_preview_image=”” border_size=”” border_color=”” border_style=”solid” padding_top=”” padding_bottom=”” padding_left=”” padding_right=””][fusion_builder_row][fusion_builder_column type=”1_1″ layout=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” border_position=”all” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding_top=”” padding_right=”” padding_bottom=”” padding_left=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”small-visibility,medium-visibility,large-visibility”

Some Updates Read More »

New Multi Property Booking Calendars Have Launched!

Our new calendars offer some great new functionality and speed: Filtering (drill down by date, amenity, location, etc.) Full screen option Colorful, modern designs and options Multi-lingual Anchored headers Importing of holiday dates Mobile friendly Here are some examples: 56 properties for rent @ outrageouscabins.com in Tennessee Hotel and vacation rentals @ The Enchanted Inn

New Multi Property Booking Calendars Have Launched! Read More »

New Property Setup Interfaces Launching October 8th

Our property setup interfaces were the oldest remaining interfaces on the application, dating all the way back to our launch in 2018.   Presenting old interfaces to new trial subscribers is not generally considered a good thing, so for the past 12 months we’ve been slowly rearchitecting how properties are setup.   Originally each property was setup

New Property Setup Interfaces Launching October 8th Read More »

New Multi Property Booking Calendar Preview

Hello All! Our new multi-property booking calendars are getting oh so close to launch.   Our current calendars were great…7 years ago.  However today they are getting stale and with mobile devices now being so widespread, it’s more important than ever that our calendars reflect the times. Rather than simply reskinning them, we opted to recode

New Multi Property Booking Calendar Preview Read More »

HomeAway Secure Messaging Update – Lodgix Changes – Part Two

In Part 1 of our series on the new HomeAway Secure Messaging Platform we reviewed what data and formatting can be sent to a guest who inquiries through HomeAway.   In a nutshell, ONLY plain text will be allowed. Many Lodgix subscribers have customized HTML response templates that are used to respond to HomeAway inquiries.

HomeAway Secure Messaging Update – Lodgix Changes – Part Two Read More »

New Trigger Condition Now Available to Automate Sending of Digital Signature Requests

Lodgix now integrates to a variety of different booking channels including Airbnb, HomeAway, Booking.com, Expedia and TripAdvisor.  These channels have no mechanism to collect a signed digital signature on a rental agreement.  That creates a problem for property managers that require a signed rental agreement with every booking, regardless of where it originated. Currently every

New Trigger Condition Now Available to Automate Sending of Digital Signature Requests Read More »

Search by Tags Added to WordPress Rentals Search Widget

Lodgix publishes a WordPress plugin to sync Lodgix inventory with a WordPress website.   Within that plugin there is a rentals search widget. The rentals search widget can be used by guests to search for properties and  narrow down the search results. Property managers can optionally choose to search by: Location # of Bedrooms Price

Search by Tags Added to WordPress Rentals Search Widget Read More »

Custom Invoice Variables Have Launched

Custom property variables have been a part of Lodgix for a long time.  Custom property variables allow for custom fields like for example, wi fi codes, gate codes, directions to property, pool instructions, special notes, etc..  These fields can then be referenced using merge tags in guest communications, rental agreements, etc.  Super convenient and flexible.

Custom Invoice Variables Have Launched Read More »

HomeAway / VRBO Property Importing is Almost Here!

We are super excited to launch an exciting new feature which will allow Lodgix properties to be created from existing HomeAway / VRBO listings. One of the first setup tasks required in Lodgix is the entering of inventory.   For many property managers, this is a time consuming task made even more frustrating because most of

HomeAway / VRBO Property Importing is Almost Here! Read More »

New Owner Statement Generation Options and Interface

Generating owner statements is getting easier!   The following improvements are now live: Ability to email owner statements to individual owners.   Previously it was only possible to email the owner statement to all owners. Ability to customize the default subject and message body of the email sent to the owner. Ability to turn on

New Owner Statement Generation Options and Interface Read More »

Redesigned Interfaces, New Invoice Status Icons and Blocked Period Editing

On Tuesday, 15 Dec, we will relaunch the List All Reservations and List All Blocked Periods Interfaces:   These two interfaces have been combined into one interface with two tabs:   The icons representing the invoice status are also changing: The changes are to improve accessibility for those who are color blind and also to make

Redesigned Interfaces, New Invoice Status Icons and Blocked Period Editing Read More »

Kaba Lock Integration is Live!

  Lodgix is now integrated to Kaba!  Lodgix subscribers can now dynamically issue Kaba access codes to guests from within Lodgix! Setup instructions are here: http://docs.lodgix.com/m/5502/l/435877-kaba Lodgix has also integrated to three other lock providers:   http://docs.lodgix.com/m/5502/l/372694-resortlock-remotelock   http://docs.lodgix.com/m/5502/l/389357-pointcentral   http://docs.lodgix.com/m/5502/l/406307-erentallock

Kaba Lock Integration is Live! Read More »

Universal Property Template – Security Deposits

Security or damage deposits are now setup within the new Universal Property template. Settings > Templates > Universal Property  Click on the Security Deposit Tab Choose when to collect the security deposit.  The most common (and preferred) implementation is “at time of reservation”. Click “Add Deposit”. Enter a name like “Security Deposit” Enter the amount

Universal Property Template – Security Deposits Read More »

VacationHomeRentals.com Inquiry Parsing Now Available!

To route your VacationHomeRentals.com inquiries through Lodgix, please follow the instructions below.  Please allow up to one hour after you’ve updated your VacationHomeRentals.com contact email for the change to take affect and for your inquiries to start to flow thru Lodgix. Map your Lodgix properties to your VacationHomeRentals.com Listings Click on the Inquiries menu item

VacationHomeRentals.com Inquiry Parsing Now Available! Read More »

Lodgix Has Integrated to Stripe.com

Lodgix has completed their integration to Stripe.com!  Stripe makes it easy to accept credit cards in your currency and offers simple, easy to read statements, as well as a low flat rate for processing credit cards.                     Integration instructions for Lodgix can be found here: http://docs.lodgix.com/m/5502/l/290090-how-do-i-setup-stripe-com-to-integrate-with-lodgix-com

Lodgix Has Integrated to Stripe.com Read More »

Limited HTML Now Allowed Within WordPress Plug-in

We added a new field within the property setup for each property and called it “Additional Info”.  This field allows HTML and will appear immediately after the property description within the WordPress plug-in output. The field can be found within the Details tab of property setup. The contents of this field will ONLY appear within

Limited HTML Now Allowed Within WordPress Plug-in Read More »

Should we develop a two-way sync with AirBnB?

Lodgix currently provides iCal feeds which you can cut and paste into your AirBnB listing.  This keeps  your AirBnB calendar sync’d with Lodgix. As of 2/24/2014, this is the interface provided by AirBnB to suck up the iCal feed from Lodgix.   Within Lodgix. go here: http://www.lodgix.com/system/calendar-sync/ Copy / paste the iCal feed URL for

Should we develop a two-way sync with AirBnB? Read More »

Happy 2014! Recent Updates to Lodgix

Some recent enhancements to Lodgix: Added functionality to pull inquiries directly from HomeAway / VRBO using their API. Discontinued manual calendar sync using HomeAwayConnect (HAC) because HomeAway is discontinuing HAC on 1/31/2014.  Lodgix subscribers should integrate directly to HomeAway if they have 3 or more properties or for <2 properties use our new manual calendar

Happy 2014! Recent Updates to Lodgix Read More »

First Invoice Created on Quickbooks Online from a Lodgix Invoice!

It’s official, we’ve sync’d an invoice from Lodgix to Quickbooks Online! In our development efforts to far we’ve been able to sync: Guests Invoice rental charges Invoice fees Invoice taxes Invoice discounts Invoice payment methods We are now working on isolating problems in the guest sync process as it tends to take a considerable amount

First Invoice Created on Quickbooks Online from a Lodgix Invoice! Read More »

HomeAway adding Pay Per Booking Model

as I predicted long ago…..the fools that are vacation rental owners and managers will sign up in droves, even though it will cost them 3 to 4x what an annual flat paid listing would cost. http://news.investors.com/092713-672818-homeaway-users-like-new-pay-per-booking-model.htm?ven=yahoocp&src=aurlled&ven=yahoo I guess I need to start offering pay per booking as a model on Lodgix? Since it seems vacation

HomeAway adding Pay Per Booking Model Read More »

Digital Signatures Module – An Overview

Lodgix has partnered with RightSignature.com to offer a completely integrated online, legally enforceable, document signing solution. Our integration is completely transparent. There are a couple of areas when a guest is signing a document where “powered by RightSignature.com” is displayed, but other than that, your guests will never see RightSignature or be required to login

Digital Signatures Module – An Overview Read More »

Great Progress on Digital Signatures This Week!

Spent most of the week tweaking and testing the new Digital Signatures Module that (fingers crossed) should finally be launched next week.  We overcame some User Interface and API obstacles this week and are well on our way to the last phase of testing. Digital signatures will be an optional, additional monthly fee module.  Some

Great Progress on Digital Signatures This Week! Read More »

iCal Feed Now Available for All Properties

For those of you who want to push availability data to sites like Airbnb or Google Calendars, we now publish an iCal feed for all properties. The feeds can be found under Settings > Marketing Partners > Review Offers under the “iCalendar” Tab. http://www.lodgix.com/system/marketing_partners/ To use the iCal feed with your Airbnb: In your Airbnb

iCal Feed Now Available for All Properties Read More »

Inquiry Management – [autosuggest] Merge Tag Update

Previously, Lodgix deployed a simple algorithm to determine which properties to [autosuggest] for inquiries on properties that are not available.  [autosuggest] is a merge tag that can be used in automated responses to suggest other similar properties that ARE available for the same dates in the original inquiry. For must property managers the Lodgix alogorithm

Inquiry Management – [autosuggest] Merge Tag Update Read More »

Inquiry Management – Automated No Response Followup

Located within Lodgix under Inquiries > Configuration Options (disabled by default) This setting pertains to web inquiries ONLY, phone inquiries are exempt. Some property managers wonder why many times when they respond to an inquiry they never hear back. Maybe the guest never got the response, maybe they accidentally deleted the response from their inbox

Inquiry Management – Automated No Response Followup Read More »

WordPress Rentals Search Widget Updated with Amenities Filter!

Within WordPress, under Appearance > Widgets, you will find the Rentals Search widget. This is a simple, but powerful tool for vacation rental managers and owners with larger number of properties who want to make it easier for their website guests to search their inventory. One of the coolest features of this widget is that

WordPress Rentals Search Widget Updated with Amenities Filter! Read More »

Vacation rentals and digital signatures

When we evaluated, and eventually chose RightSignature as our digital signature solutions provider, we had several objectives in mind that had to be met.  After reviewing about 10 different firms, it became very apparent that for our needs, RightSignature.com had a solution that met all the requirements. Does it seal documents with a unique “fingerprint”?

Vacation rentals and digital signatures Read More »

Calendar Tape Now Includes Area and Amenity Filtering!

Hooray! It’s now easier than ever to search and find that perfect property for a guest. The calendar tape within Lodgix now includes additional filters for Areas and for Amenities. The Areas filter won’t appear unless you’ve configured your “areas” within the Area Manager (properties > area manager). The amenities filter is configurable. Instructions are

Calendar Tape Now Includes Area and Amenity Filtering! Read More »

New PDF Rendered Launched this Past Monday!

…there were some adjustments required for a few existing templates and merge tags, but most of the kinks have been worked out. Subscribers can now create more professional looking templates via CSS, support for image embedding, great support for tables, shading, fonts, etc.. Lots of wonderful options to create great looking guest correspondence!!!

New PDF Rendered Launched this Past Monday! Read More »

PDF Template Creation and Editing Process Has Relaunched

As we work to integrate digital signatures into the Lodgix platform, we are taking the opportunity to upgrade many of the systems that are affected by the new functionality. Creating and editing PDF templates today became much easier as we’ve upgraded the entire interface and made the process of finding, selecting and inserting merge tags

PDF Template Creation and Editing Process Has Relaunched Read More »

Release 2 of the Property Management Module is Coming…

Screenshots from the demo server: Screenshot above shows the new menu item for “Work Orders”, the “Reports” menu item has been moved to the upper left icon area and will become an icon only. Screenshot above shows the “Create New Work Order” interface. The first two weeks of development were probably the most time intensive

Release 2 of the Property Management Module is Coming… Read More »

HTML5 Multi Unit Booking Calendars Have Launched!

The Lodgix.com Multi Unit Calendar is the most advanced booking calendar available on the Internet today. Detailed specifications on its functionality are highlighted below. Click here for detailed setup and interface options. VIEW THE DEMO Live examples of HTML5 booking calendars: LuxuryVacationRentals.netAlfredsInc.com Tooltips Tooltips are used extensively throughout the calendar. For browsers that are not

HTML5 Multi Unit Booking Calendars Have Launched! Read More »

Lodgix.com Offers Integrated Travel and Accidental Damage Insurance with TravelGuard

Elkin, NC – September 28, 2011 – Lodgix.com, a web-based vacation rental management software solution, is teaming up with Travel Guard, a leader in travel insurance and emergency assistance services plans, to fully integrate insurance plan issuance and claims submission within the Lodgix.com vacation rental software platform. The new “real-time” system allows guests to purchase

Lodgix.com Offers Integrated Travel and Accidental Damage Insurance with TravelGuard Read More »

Pre-Authorizations / Authorization Holds – New Feature!

Authorization hold (also card authorization, preauthorization, or preauth) is the practice within the banking industry of authorizing electronic transactions done with a debit card or credit card and holding this balance as unavailable either until the merchant clears the transaction (also called settlement), or the hold “falls off.” In the case of debit cards, authorization

Pre-Authorizations / Authorization Holds – New Feature! Read More »

WordPress and Thesis are a great combo for Vacation Rental Websites

Most vacation rental owners and managers have no idea that WordPress has transcended being a simple blogging platform and turned into a full fledged content management system for vacation rentals. Even I was surprised at how easy it was to use WordPress to create great looking vacation rental websites. However even with the large number

WordPress and Thesis are a great combo for Vacation Rental Websites Read More »

Wow! 16 Updates to the Vacation Rental WordPress Plugin

Here are a list of the some of the changes in the past week: New JQuery onmouseover image gallery w/ light boxing. Improved listing page design makes it much easier to read and find important property information. All of the messy rates tables, etc.. have been cleaned up Optional web 2.0 icons for More Details,

Wow! 16 Updates to the Vacation Rental WordPress Plugin Read More »

Invoicing and Guest Reservations

Many times throughout the week I encounter Lodgix.com customers that are not using best practices when it comes to guest reservations and invoicing. As a vacation rental owner myself, I cannot fathom how a vacation rental business owner can manage their business effectively if they aren’t accurately recording the payments and refunds associated with each

Invoicing and Guest Reservations Read More »

How to Move Guests Between Properties

Moving guests between properties is relatively easy. However the method varies depending on whether you are moving a guest between rooms within a roomtype (common for b&bs, boutique hotels, condotels, etc.) or whether you are moving guests from one single unit to another single unit (cottages, homes, condos, etc.). The methods are different for each

How to Move Guests Between Properties Read More »

AlpineLodgingRentals.com Has Gone Live with Lodgix.com!

AlpineLodgingRentals.com in Brian Head Utah has gone live with Lodgix.com. Come and experience the quiet little resort town of beautiful Brian Head. Nestled in the mountains of scenic Southern Utah and just 3 hours North of Las Vegas, escape to a winter wonderland full of activities for the entire family. View Larger Map

AlpineLodgingRentals.com Has Gone Live with Lodgix.com! Read More »

Scroll to Top