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SendGrid – Awful Transactional Email Vendor

1 Comment / New Features / By Brent Kleinheksel

Update: Near the end of the day, after the publishing of this post, and after waiting almost 8 hours, a different member of the SendGrid team reviewed what went down and reinstated our account. He apologized and agreed our account should have been reinstated immediately. At that point they released the nearly 1000 emails they […]

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Testimonials

Tried a couple – subscribed to Lodgix.com
Pros: - Customer Services: Soon after registering for my free 30 day trial, the President of the company jumped in and started helping me configure the app. to fit me specific needs (pricing model, etc..). I was surprised, impressed and thankful! He was obviously engaged and willing to spend the time necessary to ensure I was successful with his solution. I knew then that I would be able to pick up the phone or e-mail to get a question answered, quickly. - GUI: Seems to be the most up-to-date one in my price range. - Price: STRONG value. - Intuitive: Obviously, you have to move through various screens to manage different aspects of the application and customer information ¿¿¿ however, all in all pretty easy navigation. - Functionality: everything ¿¿¿ and then some ¿¿¿ that I need. Cons: There is a learning curve. However, I got through it with some quick responses from tech support. Overall: Yes - I have and will continue to recommend this product. It's a lot of value for $19.95 per month. I also like the fact that I don't feel like any old customer. Being in the technology business I hear a lot about partnering. However, I had never really experienced it until I started working with Lodgix.com. even though this is a micro business - it is my business and it is important to me. it's good to know I have a "partner" i can reach out to for help in this area. Additionally, I think the leaders of Lodgix,.com have built - and will continue to build - their business on their genuine commitment to help VR owners be successful - rather than building a business on sales - which frankly, I see too much of in today's ultra competitive business environment. Lastly, I am not a relative of one of the owners. Just found these folks through and internet search on Google less than 30 days ago. As a matter I have not even paid them yet

Dave Savard, Owner
LuxuryInBreckenridge.com

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SendGrid – Awful Transactional Email Vendor