Other Updates…

…in addition to the assigning bed types to bedrooms feature that was outlined in our last blog post, the team has been hard at work on several initiatives:

  • Version 2.0 of the Lodgix WordPress Plugin.   The video below gives a brief overview of where we are with that. Probably a later September launch.
  • Conversion of the Work Orders system to mobile friendly interfaces.   This should launch by 2nd week of September.
  • Horizontal scrolling on the multi calendar tape.  In final phases of testing.  Possible launch by 2nd week of September.
  • Support for custom cancellation policies on VRBO.   Possible mid September launch.
  • Entirely new REST API.   This feature is much anticipated and will allow Lodgix to feature a completely open architecture.   Beta publication and testing should begin September 4th!

Lots of resources are currently being put towards updating the mobile experience for guests and for Lodgix users, as well as making the application more developer friendly.    It’s a large application with many moving parts, so it’s important that we step back from time to time to assure that the product is adapting with the times.  In light of that, we really hope to spend considerable time in 4Q 2020 implementing a new mobile friendly dashboard, while also updating our invoicing and trigger systems.  Those three systems are in dire need of a refresh!

By |2020-08-31T19:04:02+00:00August 31st, 2020|New Features, News|0 Comments

Visual Rates Tape & Housekeeping App are Coming!

As promised,  coming off of a very long, very large infrastructure update cycle, we’ve moved on to some more visible improvements to Lodgix.

Housekeeping Enhancements have Launched!

This is a great improvement to Lodgix.   We are still working on additional tweaks and fixing user reported bugs, however the overlay and app themselves are working great.

Please take some time to learn more about the new functionality:

http://support.lodgix.com/en/articles/3323797-housekeeping-overlay-app-version-1-0
http://support.lodgix.com/en/articles/3317440-housekeeping-report

Visual Rates / Rules Tape is Coming!

Dynamic pricing is coming to Lodgix.  The technology as a whole has been present on Airbnb for some time and there are many third party companies out there now that offer alogorithms that will dynamically adjust rates and rules.   Some PMs like the functionality, others don’t.   At present, Lodgix does not have an easy way to quickly update rates and rules for a property.   For those using our seasonality templates, it’s not horribly difficult, however it would probably still require a series of steps.

For example, let’s stay you wanted to change the rates to $150 per night for October 12 and 13 due to slow bookings for that period.  There is an existing rate period setup for Oct 1 thru 30 for $200.0 per night.  Here is how you would change the rates currently:

  1. open the seasonality template.
  2. edit the Oct 1 thru 30 rate period,  shorten it to Oct 1 to 11.
  3. create a new rate period for Oct 12-13.
  4. create another rate period for October 14 thru 30.
  5. Apply to all properties assigned to the template.

If not using our seasonality templates, the steps above would have to be done for each property.  Not fun and time consuming.

How will the new visual rates tape work?

  1. Open the tape
  2. select properties, select dates
  3. click change for Oct 12, enter $150, confirm
  4. click changes for Oct 12, enter $150, confirm

That’s it!  all properties are updated, all channels are distributed with the updated rates.

Here is a quick video showing the new interface.   If all testing goes well,  we hope to soft launch this itnerface in 5 to 10 business days.

By |2020-04-29T19:19:40+00:00October 7th, 2019|New Features|0 Comments

Hurricane Dorian – Why Travel Insurance is so important for coastal property managers.

I am still surprised at how many coastal property managers allow guest refunds for stays that have to be cancelled due to named storms.   In North Carolina, whenever I’ve booked a vacation rental on the coast, the property management company always recommended the purchase of travel insurance.   They let me know at every stage of the booking that I would not be getting my money back in the event of a tropical storm or hurricane.   My only course of recourse would travel insurance and they highly suggested I purchase it – especially if my travel was during hurricane season.

As a guest,  that did not bother me.  I can understand why a business cannot allow mother nature to interrupt their cash flow.   Imagine having to refund all of those guests stays, especially during a busy Labor Day travel season, because of a hurricane.  Yikes, what a mess.

Travel insurance isn’t that expensive and it provides a lot more than just protection from named storms.  It protects against cancellation due to job loss, sickness and a death in the family.  It protects not only your vacation rental accommodations, but flight costs too, as well as costs associated with lost luggage.

Here is a list of some of the items travel insurance typically covers:

If your property manager isn’t offering travel insurance or effectively mandating it by not offering refunds under any condition, then consider purchasing travel insurance on your own. Lodgix has a travel insurance partner that is reputable and makes issuance super easy, just visit:

https://lodgix.pablow.io/

Happy travels!

 

By |2019-08-29T13:59:18+00:00August 29th, 2019|News|0 Comments

1099 reporting and TripAdvisor integration update

It’s been awhile since my last post, sorry about that. We haven’t gotten nearly as much accomplished as I’d hoped recently. We’ve been getting eaten up by the channels. Airbnb has been a particular thorn in our side. That has taken lots of bandwidth, however it appears some progress is being made and things have settled down a little this week, which gave us time to squeak in a small time saver for our property management clients.

1099 report

There is a new option within the Owner Statement report that will allow a summary 1099 report to be generated.

  1. Choose the period.
  2. Select all owners (individual owners aren’t eligible as this is a summary report).
  3. Choose PDf or excel.
  4. Landscape or Portrait mode (landscape is best).
  5. Select IRS 1099
  6. Download

Depending on the number of properties and reservations, the report generation might take a few minutes.

In the future, we will probably try to connect this to some service that will both pay owners and generate and file a 1099 for each owner.   Wouldn’t that be nice!

TripAdvisor Integration Update

We did switch over to the new rates and availability api from TripAdvisor last week.   There were a few hiccups but they have since been resolved. We are now actively coding to their updated content and reservation APIs. Once complete the TripAdvisor integration should be very similar to our other integrations and allow reservations made on TripAdvisor to be pushed into Lodgix. iCal will no longer have to be used for calendar updating with TripAdvisor – hooray!

Hoping to have that complete in the next 10 days or so.

By |2019-01-30T14:47:07+00:00January 30th, 2019|New Features|0 Comments

Ignore Minimum Night Rule – New Option

There will be times where, for example, a property manager has a 7 night minimum rule in place.   Then, for whatever reason, a booking is allowed that creates a period of days that are <7 nights that are book ended by two reservations.   At that point, the 7 night rule is not possible to be enforced.

Lodgix has offered an option since our inception to “ignore the minimum night rule and allow guest to book online.”

 

 

 

This is a property specific setting.

The limitation when offering to ignore the minimum night rule has historically been that all bookings will then be allowed.  So even though the 7 night rule cannot be enforced and even though the property manager might like to fill those dates, they may not want to fill those dates with all one night rentals.

To help with that, we’ve introduced a more granular setting that can be applied:

 

 

This setting allows a floor to be set so in those events where a rule cannot be met, further restrictions can be set to allow bookings that are “at least” X of nights.   Many simply don’t have the resources to allow for a one night or two night booking, so for those customers this setting should be quite helpful!

 

By |2018-06-19T15:26:19+00:00June 19th, 2018|New Features|0 Comments

New Calendar Designs Are Coming Soon!

The channels have really kept us busy the last 4 or 5 months with all of their changes.   It’s been time consuming trying to keep up with all the changes at HomeAway while concurrently coding a new integration to Airbnb and then keeping up with all of their changes.   Not really a pattern we wish to replicate.   Even more frustrating is that most of the changes don’t benefit Lodgix customers at all, they are simply changes meant to line the pockets of HomeAway – all in the name of providing a “more consistent guest booking experience”.   Sigh.

However we have finally started work on recoding our booking calendars and calendar tape to provide a more modern / current design for our subscribers.   I am quite confidant the changes will be welcomed.    Screenshots of the prototypes will be provided in the next 7 to 14 days!

Thanks for your patience!

By |2017-10-05T14:11:13+00:00October 5th, 2017|New Features|0 Comments
Go to Top