This week we quietly launched a feature that will help property managers (or owners with many properties) to quickly add new service offerings to their properties. Previously if you had a new offering you would have to add it manually to each property. Granted we have a copy feature that would aid in the process, […]
Lodgix requires specific permission to “send emails on your behalf”. This requires the Lodgix subscriber to configure their SPF (Sender Policy Framework) records for their domain and make a change within the important settings area of Lodgix. Once complete, Lodgix can send emails on your behalf and emails delivered from Lodgix to your guests will
Email Deliverability Read More »
Previously the online booking request confirmation that is sent to a guest has been a system template and has not been editable. But as of today, you can now edit your template to say whatever you want! Like other templates, you have available a full range of merge tags to customize what is sent
New Email Response Template for Online Booking Confirmations Read More »
Spent most of the week tweaking and testing the new Digital Signatures Module that (fingers crossed) should finally be launched next week. We overcame some User Interface and API obstacles this week and are well on our way to the last phase of testing. Digital signatures will be an optional, additional monthly fee module. Some
Great Progress on Digital Signatures This Week! Read More »
For those of you who want to push availability data to sites like Airbnb or Google Calendars, we now publish an iCal feed for all properties. The feeds can be found under Settings > Marketing Partners > Review Offers under the “iCalendar” Tab. http://www.lodgix.com/system/marketing_partners/ To use the iCal feed with your Airbnb: In your Airbnb
iCal Feed Now Available for All Properties Read More »
Previously, Lodgix deployed a simple algorithm to determine which properties to [autosuggest] for inquiries on properties that are not available. [autosuggest] is a merge tag that can be used in automated responses to suggest other similar properties that ARE available for the same dates in the original inquiry. For must property managers the Lodgix alogorithm
Inquiry Management – [autosuggest] Merge Tag Update Read More »
Located within Lodgix under Inquiries > Configuration Options (disabled by default) This setting pertains to web inquiries ONLY, phone inquiries are exempt. Some property managers wonder why many times when they respond to an inquiry they never hear back. Maybe the guest never got the response, maybe they accidentally deleted the response from their inbox
Inquiry Management – Automated No Response Followup Read More »
For PayPal users, there is now a new Pay Via PayPal merge tag available within the trigger interface. This tag can be used to add a Pay Via PayPal link within your trigger emails which will allow guests to pay their remaining balances via PayPal. Previously this was only a manual process only, available only
Pay via PayPal Merge Tag Now Available for PayPal Users Read More »
