Located within Lodgix under Inquiries > Configuration Options (disabled by default) This setting pertains to web inquiries ONLY, phone inquiries are exempt. Some property managers wonder why many times when they respond to an inquiry they never hear back. Maybe the guest never got the response, maybe they accidentally deleted the response from their inbox …
Inquiry Management – Automated No Response Followup Read More »
There is a new notification option available within the Inquiry Configuration area of Lodgix. In the past every time a guest inquires or responds to a response, a notification is generated. That notification previously only went to the subscriber or to a custom email address of your choosing. Now there is an additional option to …
There are two inquiries reports: The Daily Inquiries Report shows daily inquiries received by source. This report can be run to show which lead sources are generating the most inquiries over a given period of time. The Monthly Inquiries and ROI Report can only be run for a calendar year. If the current year is …
Vacation Rental Inquiry Templates and Automation Work and testing are underway of a new feature that will allow Lodgix subscribers to route their inquiry emails through Lodgix. This will allow a subscriber to: Run reports by custom periods for inquiries received by source Calculate ROI by source as Lodgix will have smarts that track inquiries …
