Great news, our housekeeping report has been modified! The new format offers a more streamlined way to view departures and arrivals, as well as services, notes, pets, etc..
The Housekeeping Report is meant for use by the housekeeper to quickly and easily show which units are turning over and when the next guest is expected to arrive.
The “Depart” column shows the name, date and time of the departing guest.
The “Property” column shows the name (and unit #) of the property.
The “Other Info” column will highlight if the unit is turning over on the same day. It will contain the name of the next guest scheduled to arrive. This is a courtesy to the housekeeper so that in the event the housekeeper has contact with the arriving guest, they can greet them by name and confirm that they are checking into the correct unit.
Housekeeping Notes (derived from the Housekeeping Tab within the Guest Control Panel) will also be displayed under Other Info and are meant to provide the housekeeper with additional instructions such as “requires high chair” or “requires extra towels”, etc.
If the arriving guest has ordered any additional services, those services will also be listed under Other Info.
If the arriving guest is bringing a pet, that will be noted under Other Info.