New Multi Property Booking Calendar Preview

Hello All!

Our new multi-property booking calendars are getting oh so close to launch.   Our current calendars were great…7 years ago.  However today they are getting stale and with mobile devices now being so widespread, it’s more important than ever that our calendars reflect the times.

Rather than simply reskinning them, we opted to recode them from scratch.   This allowed us to drastically improve the load times for accounts with many properties and many reservations.   As Lodgix grows, our core customer is changing as well.  As such,  all of our new interfaces and functionality are coded to make them as simple as possible when used by property managers with 50+ properties.

I’ve recorded a small video. It’s actually 9 minutes long.   I encourage you to check it out.  I expect we should have the new calendars on the production server within 10 days, at that time I will be able to embed the actual calendar for blog visitors to hack at.

By |2018-09-18T21:46:12+00:00September 18th, 2018|New Features|0 Comments

New Vacation Rental Housekeeping Report!

Great news, our housekeeping report has been modified!  The new format offers a more streamlined way to view departures and arrivals, as well as services, notes,  pets, etc..

The Housekeeping Report is meant for use by the housekeeper to quickly and easily show which units are turning over and when the next guest is expected to arrive.

The “Depart” column shows the name, date and time of the departing guest.

The “Property” column shows the name (and unit #) of the property.

The “Other Info” column will highlight if the unit is turning over on the same day.  It will contain the name of the next guest scheduled to arrive.  This is a courtesy to the housekeeper so that in the event the housekeeper has contact with the arriving guest, they can greet them by name and confirm that they are checking into the correct unit.

Housekeeping Notes (derived from the Housekeeping Tab within the Guest Control Panel) will also be displayed under Other Info and are meant to provide the housekeeper with additional instructions such as “requires high chair” or “requires extra towels”, etc.

If the arriving guest has ordered any additional services, those services will also be listed under Other Info.

If the arriving guest is bringing a pet, that will be noted under Other Info.

By |2015-03-03T21:40:12+00:00March 3rd, 2015|New Features|0 Comments

Online Training Appointment Scheduling

Soon, we will be launching a new website at Lodgix.com.  Our current site is getting a little dated.  Within that site will feature is a widget that will allow site visitors and Lodgix subscribers to schedule training online.

To Beta the functionality, I am embedding the widget below and sending users to this blog post to try it out!  Pick a date and time from the list of available times for each date and choose what type of training you desire (it’s all free).

For online training you will need to be in front of your PC with access to a high speed connection, for voice training you just need a phone. :-)

[iframe width=”100%” height=”1200″ src=”http://lodgix.youcanbook.me/?noframe=true&skipHeaderFooter=true” style=”border:0px;background-color:transparent;” frameborder=”0″ allowtransparency=”true” onload=”if((document.documentElement&&document.documentElement.scrollTop)||document.body.scrollTop>this.offsetTop)this.scrollIntoView();”]

By |2013-10-24T18:20:39+00:00October 15th, 2013|New Features|2 Comments

E-checks are coming…e-checks are coming!

Many US customers have requested that guests have the ability to pay for their rentals using electronic checks.  We’ve spent the last week coding e-check support with our gateway partners.  It is now on our demo server and we hope to launch with support for authorize.net and the quantum gateway by late next week.  PayLeap will follow soon after.

An electronic check, or e-Check, is an electronic version of a paper check, used to process a payment online. Any guest with a checking account can pay by e-Check through Lodgix. To make a payment for a vacation rental by e-Check, guests simply provide Lodgix with their checking account and routing numbers. Lodgix then debits the funds directly from the guests checking account.

Processing fees for e-checks 

In general, the cost to process an e-check is substantially less than that of paper check processing or credit card transactions; e-checks require less manpower to process and eliminate incidental costs such as deposit and transaction fees that accompany paper checks. With e-checks, you can save up to 60% in processing fees over a credit card transaction.

By |2013-09-13T17:53:16+00:00September 13th, 2013|New Features|0 Comments

Digital Signatures Module – An Overview

Lodgix has partnered with RightSignature.com to offer a completely integrated online, legally enforceable, document signing solution. Our integration is completely transparent. There are a couple of areas when a guest is signing a document where “powered by RightSignature.com” is displayed, but other than that, your guests will never see RightSignature or be required to login to RightSignature to sign documents. The entire signing process has been completely integrated within Lodgix.com.

What are the key features, functions and benefits of the Digital Signatures Module?

  1. Legally Binding Electronic Signatures
  2. Unlimited document signing. No limits on how many documents can be signed.
  3. Option for guests to sign document during the booking process and / or request a signature manually.
  4. Optional email alerts for notifications when a guest has both viewed and signed the document / rental agreement.
  5. Once signed, a PDF copy of the signed document is automatically stored with the invoice and emailed to the guest
  6. Dashboard widgets contain icons for all invoices showing whether a rental agreement signature is present, pending or unsigned.
  7. Guest control panel shows whether rental agreement has been signed, pending or needs signature.
  8. Integrated signatures. Documents are signed within the browser. No downloads or plugins required.
  9. With this module, properties can now have unique rental agreements per property.

Legally Binding Electronic Signatures

Configuration Options

Dashboard Widgets Contain Agreement Signature Status Icons

Archived Copies of Signed Documents Stored with Invoices

Guest Control Panel Document Status Updates

Documents are Signed Within the Browser

Unique Rental Agreements per Property

By |2013-08-23T18:41:55+00:00August 23rd, 2013|New Features|1 Comment

Requesting a Digital Signature Manually

If the guest does not sign the rental agreement online (or if you have disabled that feature), the only other option is to request the signature manually.

Manual Signature Request Icon

Wherever that icon appears within Lodgix, you must click on it to send a manual digital signature request. You cannot create an email response template and include the merge tag [DS_SIGN_LINK] and send the email through the normal correspondence or communication channels. The link will not be populated in the email and your guests will be confused. YOU MUST SEND SIGNATURE REQUESTS VIA THE ICONS.

Dashboard Widgets

All Dashboard reservation widgets contain icons for invoices that have completed, needed or pending digital signatures.

Guest Control Panel > Details Tab

Guest Control Panel > Documents Tab

Window for Requesting Digital Signatures

When you request a digital signature, a window will open that looks like above. If there isn’t a button with the text “send for digital signature” you aren’t sending a working link to sign electronically.

Email Template for Requesting Digital Signatures

Lodgix comes preloaded with four customizable templates that are used when emailing guests. You cannot create your own template, you can ONLY edit the templates we provide.

Edit the “Request Digital Signature Email” template if you wish to modify the text sent to the guest when requesting a digital signature.

If you create your own template and assign it to a type = Digital Signatures,and even replicate the merge tags within the system template, and then attempt to email the guest through the normal correspondence and communication windows within Lodgix, it will NOT work!

By |2013-08-23T18:43:08+00:00August 21st, 2013|New Features|1 Comment

New Inquiry Management Options

There is a new notification option available within the Inquiry Configuration area of Lodgix. In the past every time a guest inquires or responds to a response, a notification is generated. That notification previously only went to the subscriber or to a custom email address of your choosing. Now there is an additional option to have the notification automatically sent to whomever last responded to the inquiry.

Thus if you have employees responding to inquiries, they can now be notified of the guest response. It allows the notification process to be more dynamic.

inquiry-notifications

By |2013-03-27T13:59:17+00:00March 27th, 2013|New Features|0 Comments
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