Inquiry Management – Automated No Response Followup

Located within Lodgix under Inquiries > Configuration Options (disabled by default) This setting pertains to web inquiries ONLY, phone inquiries are exempt. Some property managers wonder why many times when they respond to an inquiry they never hear back. Maybe the guest never got the response, maybe they accidentally deleted the response from their inbox

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Invoicing and Guest Reservations

Many times throughout the week I encounter customers that are not using best practices when it comes to guest reservations and invoicing. As a vacation rental owner myself, I cannot fathom how a vacation rental business owner can manage their business effectively if they aren’t accurately recording the payments and refunds associated with each

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